Terms and Conditions
Terms and Conditions
Welcome to Different Craft India! These Terms and Conditions govern your use of our website (www.differentcraftindia.com) and the purchase of products from our online store. By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website.
1. Introduction
- This website is owned and operated by Different Craft India, based in Sambhal, India.
- By using our website, you agree to comply with these Terms and Conditions. If you are under 13 years old, please ensure you have permission from a parent or guardian before making a purchase.
- These Terms and Conditions, along with our Privacy Policy, Return and Refund Policy, and Shipping and Delivery Policy, form the entire agreement between you and Different Craft India.
2. Use of the Website
- You agree to use our website for lawful purposes only and must not:
- Use our website in any way that causes damage, disruption, or harm to the website or impairs its functionality.
- Attempt to gain unauthorized access to any portion of the website, servers, or data.
- Use the website to transmit harmful, obscene, or otherwise inappropriate content.
- We reserve the right to restrict or terminate your access to the website if we suspect misuse or violation of these terms.
3. Product Information and Availability
- Our products are handmade, which may result in minor variations in color, size, or texture. These variations are not considered defects but are a testament to the uniqueness of each product.
- Images displayed on the website are for illustrative purposes only. Actual products may vary slightly due to screen settings or lighting during photography.
- All products are subject to availability. We reserve the right to cancel or refuse orders if an item is out of stock or discontinued.
- While we take utmost care to provide accurate product descriptions and details, errors or omissions may occur. We reserve the right to correct such errors at any time.
4. Pricing and Payments
- Currency Display:
- Prices on the website are displayed in different currencies depending on your location, as identified by your IP address. For example:
- USD for the USA
- INR for India
- GBP for the UK
- Prices in non-INR currencies are approximate and subject to real-time exchange rate fluctuations.
- Prices on the website are displayed in different currencies depending on your location, as identified by your IP address. For example:
- Payment Methods: We accept a wide range of payment methods, including:
- Credit and debit cards (Visa, Mastercard)
- Net banking and UPI (for Indian customers)
- Digital wallets (e.g., Paytm, Google Pay, Apple Pay)
- PayPal (for international customers)
- Orders are confirmed once payment is successfully processed. If payment fails or is flagged for fraud, we reserve the right to cancel the order.
- All prices for domestic orders include applicable GST. For international orders, any customs duties or taxes are included in the product price.
5. Shipping and Delivery
- We provide free shipping to all countries with no additional delivery charges.
- Estimated delivery times:
- Domestic orders (within India): 3-7 business days.
- International orders: 7-20 business days (depending on destination).
- Delivery times may vary due to customs clearance or other external factors beyond our control. For full details, refer to our Shipping and Delivery Policy.
6. Returns, Refunds, and Exchanges
- Returns, refunds, and exchanges are subject to our Return and Refund Policy.
- Customers must notify us of defective or damaged products within 3 days of delivery to be eligible for a return or exchange.
7. Intellectual Property Rights
- All content on this website, including text, images, designs, logos, and product descriptions, is the exclusive property of Different Craft India or its licensors and is protected under copyright laws.
- You may not reproduce, distribute, or modify any content without prior written consent from Different Craft India.
8. Limitation of Liability
- Different Craft India is not responsible for any:
- Loss or damage caused by the use of the website or inability to use the website.
- Delays, misdeliveries, or issues caused by third-party couriers or customs authorities.
- Indirect, incidental, or consequential damages arising from the use of our products or services.
- In all cases, our maximum liability is limited to the value of the product purchased.
9. User Accounts
- You are responsible for maintaining the confidentiality of your account credentials.
- Notify us immediately of any unauthorized access to your account.
- We are not liable for any loss resulting from unauthorized use of your account.
10. Data Privacy
Your use of the website is subject to our Privacy Policy, which explains how we collect, use, and protect your data.
11. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting on this page. Your continued use of our website constitutes acceptance of the updated Terms.
12. Governing Law and Disputes
- These Terms and Conditions are governed by and construed in accordance with the laws of India.
- Any disputes will be subject to the exclusive jurisdiction of the courts in Sambhal, Uttar Pradesh, India.
13. Force Majeure
Different Craft India is not responsible for delays or failures in performance caused by events beyond our reasonable control, such as natural disasters, pandemics, strikes, governmental actions, or disruptions in internet services.
14. Contact Us
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:
- Email: support@differentcraftindia.com
- WhatsApp: +919917777262
- About Us: About Different Craft India
- Shop: Visit Our Shop