Privacy Policy
Privacy Policy
At Different Craft India, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, or products.
1. Information We Collect
1.1 Personal Information
- Name, email address, phone number, and shipping/billing address.
- Payment details (e.g., credit/debit card information) are collected securely via third-party payment gateways.
1.2 Automatically Collected Information
- IP address, browser type, operating system, and geographic location.
- Browsing behavior, including pages visited, time spent, and purchase history.
1.3 Cookies and Tracking Technologies
- Cookies and similar technologies to enhance your browsing experience and for website functionality, analytics, and advertising.
2. How We Use Your Information
2.1 Fulfill Orders and Provide Services
- Process payments, deliver products, and manage returns or exchanges.
- Communicate order updates and respond to customer inquiries.
2.2 Personalize User Experience
- Display prices in local currency based on your location.
- Recommend products and promotions tailored to your interests.
2.3 Marketing and Promotions
- Send newsletters, offers, and updates about new products or services.
- You can opt out of marketing communications at any time by clicking the “Unsubscribe” link in emails or contacting us directly.
2.4 Improve Website and Services
- Analyze usage trends to improve website functionality and user experience.
- Monitor and prevent fraudulent or unauthorized activities.
3. Sharing Your Information
3.1 Service Providers
- Payment gateways, shipping partners, and email service providers for order fulfillment and customer communication.
3.2 Legal Compliance
- If required by law, we may disclose your information to authorities or regulators.
3.3 Business Transfers
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
4.1 Essential Cookies
- Necessary for website functionality, such as maintaining your shopping cart.
4.2 Analytics Cookies
- Help us understand website usage and performance (e.g., via Google Analytics).
4.3 Advertising Cookies
- Deliver tailored advertisements based on browsing behavior.
4.4 Managing Cookies
- You can adjust your browser settings to manage or disable cookies. Note that disabling cookies may impact website functionality.
5. Data Retention
- We retain your personal information only as long as necessary for the purposes outlined in this policy, including:
- Completing transactions and providing customer support.
- Meeting legal, regulatory, or tax obligations.
- Improving our website and services.
6. Your Rights
6.1 Right to Access
Request a copy of the personal information we hold about you.
6.2 Right to Correction
Request corrections to any inaccurate or incomplete information.
6.3 Right to Deletion
Request deletion of your personal data unless we are required to retain it for legal or regulatory reasons.
6.4 Right to Opt-Out
Opt-out of marketing communications or withdraw consent for data collection (e.g., cookies). To exercise your rights, please contact us at support@differentcraftindia.com.
7. Data Security
We take appropriate measures to protect your personal information, including:
- Encryption for secure data transmission (e.g., HTTPS).
- Secure payment processing via trusted third-party gateways.
- Internal policies to prevent unauthorized access to your data.
Despite these measures, no data transmission or storage system is completely secure. We encourage you to take precautions, such as safeguarding your account credentials.
8. International Users
Our website is accessible globally, and your information may be transferred and stored outside your home country. By using our services, you consent to the transfer of your data to countries with potentially different data protection laws.
9. Third-Party Links
Our website may contain links to external sites (e.g., social media platforms or payment gateways). We are not responsible for the privacy practices of these third parties. Please review their policies before sharing personal information.
10. Updates to This Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page, and we encourage you to review it periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: support@differentcraftindia.com
- WhatsApp: +919917777262
- Address: Different Craft India, Sambhal, Uttar Pradesh, India
12. Additional Provisions for GDPR and CCPA Compliance
- GDPR: Right to data portability and to restrict data processing.
- CCPA: Right to know what personal data is collected and request no sale of personal data.
To exercise these rights, please contact us at the above email address.