Shipping and Delivery
Shipping Policy
Our Commitment to Seamless Shipping
At Different Craft India, we are dedicated to delivering our handcrafted products to your doorstep with care and efficiency. We are pleased to offer free delivery worldwide with no additional costs, ensuring a smooth and transparent shopping experience.
Order Processing
- Processing Time:
- Orders are typically processed and dispatched within 1-3 business days after payment confirmation.
- Customized or personalized products may require additional processing time, which will be communicated at the time of purchase.
- Order Confirmation:
- Once your order is placed, you will receive an email confirmation with your order details.
- A follow-up email will be sent when your order is shipped, including tracking information (if applicable).
Delivery Timelines
- Estimated Delivery Time:
- Domestic Shipping (within India): 3-7 business days.
- International Shipping: 7-20 business days, depending on the destination country and customs clearance.
- Factors Affecting Delivery: Delivery times may vary due to factors such as local holidays, weather conditions, or customs delays in the destination country.
- Expedited Shipping: While we currently do not charge for shipping, expedited shipping options may be available at an additional cost upon request. Please contact us at support@differentcraftindia.com for more details.
Free Delivery Worldwide
- Shipping Cost:
- We are proud to offer free standard shipping to all destinations, with no hidden fees or additional charges.
- The price you see at checkout is the final price—there are no surprises.
- Customs and Duties:
- For International Orders: Customs duties, taxes, or import fees (if any) are included in the product price. Customers will not need to pay additional charges upon delivery.
Tracking Your Order
- Tracking Information:
- Once your order is shipped, you will receive an email with tracking details to monitor the shipment status.
- Tracking may not be available for some remote destinations or specific shipping methods.
- Assistance with Tracking: If you experience difficulties tracking your order, please reach out to us at support@differentcraftindia.com or via WhatsApp at +919917777262 for assistance.
Unsuccessful Deliveries
- Incorrect or Incomplete Address:
- Please ensure that the shipping address provided is accurate and complete to avoid delays or failed deliveries.
- If the delivery fails due to an incorrect address, additional costs for reshipping will not be covered under the free shipping policy.
- Missed Delivery Attempts:
- For domestic deliveries, couriers may attempt redelivery or leave instructions to pick up the package from a local hub.
- For international orders, the package may be held at a local customs or courier facility. Please contact the carrier to arrange redelivery or pickup.
Shipping Restrictions
- Availability:
- We deliver to most countries worldwide. However, shipping to certain remote areas may take longer due to limited logistics options.
- If your location is not serviced, we will notify you promptly and issue a full refund.
- Prohibited Items: Due to international regulations, certain materials may face restrictions in some countries.
Lost or Damaged Shipments
- Lost Packages:
- If your package is lost in transit, we will work with the shipping carrier to resolve the issue.
- For domestic shipments, replacements or refunds will be issued after confirmation of the lost package from the carrier.
- For international shipments, lost packages will be reviewed case-by-case based on the carrier’s investigation.
- Damaged Packages:
- If your order arrives damaged, please notify us within 3 days of receiving the package, along with clear photo or video evidence.
- We will offer a replacement or refund for damaged items.
Contact Us
If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us:
- Email: support@differentcraftindia.com
- WhatsApp: +919917777262