Shipping and Delivery Policy
1. Introduction
At Different Craft India, we are committed to delivering your orders in a timely and efficient manner. This Shipping and Delivery Policy outlines the terms and conditions related to the shipment and delivery of products purchased from our online store.
2. Shipping within India
We offer free delivery across India on all orders. Our standard delivery time is between 7-15 business days, depending on the delivery location. Orders are processed and shipped on business days only (Monday to Friday, excluding public holidays).
3. International Shipping
We offer international shipping at actual cost. The shipping charges will be calculated at checkout based on the delivery location and the weight of the package. Delivery times for international orders vary by destination and are typically between 20-30 business days. Please note that customers are responsible for any customs duties, taxes, or additional fees that may apply in their country.
4. Order Processing
Orders are processed within 1-2 business days after receiving payment. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
5. Delivery Timeframes
Estimated delivery timeframes are as follows:
- Within India: 3-7 business days
- International: 10-20 business days
Please note that these timeframes are estimates and actual delivery times may vary due to factors beyond our control, such as customs delays or shipping carrier issues.
6. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier’s website.
7. Shipping Methods
We use reputable courier services to ensure the safe and timely delivery of your orders. The shipping method will be determined based on the destination and the size of the package.
8. Damaged or Lost Packages
If your package is lost or damaged during transit, please contact us immediately at support@differentcraftindia.com. We will work with the carrier to resolve the issue as quickly as possible.
9. Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at support@differentcraftindia.com.
